Refund policy

Our guides are digital downloads, delivered the moment you pay.

The short version

Because the guide is delivered immediately and cannot be returned, sales are final once it has been delivered, except in the cases below.

We will refund you if

• You were charged but we could not deliver a working copy of the guide, after we have tried to resend or fix it.
• You were charged more than once for the same order.
• The law, or the terms of our payment provider Paddle, gives you a right to a refund.

Delivery problems

If your email has not arrived within 24 hours, check your spam folder, then contact us and we will resend it. If the download fails or the PDF will not open, we will fix it or send you a new copy.

Your statutory rights

Nothing here limits your legal rights. Where the EU or UK 14-day right of withdrawal applies to digital content, it ends once you have accepted immediate delivery.

How to ask

Email info@islandhopgreece.com, message us on WhatsApp, or reply to your order email, with the email address you used to buy. Refunds go back to the original payment method through Paddle.

Island Hop Greece is operated by Eclipse Retreats G.P., Vernis 13, Rhodes, Greece(VAT EL802567420).